退款政策

4. Returns & Exchange Policy
We offer 7-day free return and exchange service starting from the date you receive the goods.

For all non-defective reason returns or exchanges (7-day no reason), customers are responsible for both outbound and return shipping fees.

Customised / personalised products are not eligible for returns or exchanges.

Items must be re-packaged in original packaging.

Any items that are returned outside of the return period, damaged or worn or sent without the original documentation will not be accepted and will be returned to the customer.

Once our Customer Service team receives your return we will aim to process it within 28 days.